Privacy Policy

This privacy policy explains how and why we collect your personal information and how it is used when you visit our website www.sophiebates.com. This statement covers this website and not the websites that may be linked to from this website.

Your personal data  We may collect your personal data when you request information about Sophie Bates Architects or any of our services or projects. You may be asked to submit information about yourself in order to:

• receive or use services from our website. Such services include contacting you regarding your project or to provide you with the information you have requested 
• opt in to our newsletter. 

Any information you provide through this website will only be used by us, our agents and service providers and will not be disclosed unless we are obliged or permitted to by law to do so.  

Any enquiries for services that do not proceed to appointment we will make a note of the location of the enquiry, the budget and type of project but we will delete your personal data (name, phone number and project address).  Prior to deleting we will make note of the general location e.g. London borough but not street name, the approximate budget and type of project and how you heard of us e.g word of mouth or google search.  This will only be used for internal research purposes.  If you opted in to sign up to our newsletter, we will retain your name and email address in order to send you the newsletter.  This data will be securely stored on mailchimp.

Third party suppliers e.g. mailchimp, may process this personal data on our behalf, but they will use your data for administration purposes only.  Under the Data Protection Act 1988 (“the Act”), we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.  We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. 

Changes to this policy If our privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. 

 

Where we store your data

• All information you provide to us is stored on a secure servers.  
• The server is backed up by the hosting company and held by them but only accessible by TM Design (www.tm-designs.co.uk) who designed and maintain this website.  
• Data sent to our third-party data processor (MailChimp) is secure and adheres to GDPR regulation.
• Submitted enquires (from our contact page).  Submitted enquires (from our contact page).  Data is stored on this website but is password encrypted. All emails from the site are sent using SSL encryption.
• The recipient computer / device is protected by password encryption.

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Access to information You have the right to access information held about you. Please provide us with proof of your identity and we can provide you with details of the information we hold about you.

IP addresses and cookies  We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual’s name, address or contact details. 

• We run Google analytics on this website.

Legal disclaimer

We endeavour to ensure that all the material on our website is accurate and up-to-date. However errors and omissions can happen, so the content is provided without any warranty, or liability. We do not warrant that use of the website will not infringe third party rights. We do not warrant that use of this website or materials downloaded from it will not cause computer virus infection or other damage to property. It is a condition of use of the website and the materials in it that use is at the user’s own risk. Neither we nor any of the website’s editors or contributors shall be liable for any loss or damages suffered as a result of any use of the website, including but not limited to direct loss, consequential loss and loss of profits (but not including death or personal injury).Changes to this policy

If our privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Links to other websites

Our website may contain links to other websites. If you follow a link to any of these websites, please note that they may have their own privacy policies and we do not accept responsibility or liability for these policies. We urge you to check the privacy policies of any sites you visit. Please note that the presence of a link to another website on our website does not imply any kind of endorsement or recommendation of that site.

Intellectual property rights

Unless otherwise indicated, we are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Company Details

Sophie Bates Architects -29 St.Georges Road, Kingston, Surrey, KT2 6DL . Please contact us via our contact form at https://www.sophiebates.com/contact-us